| Q. | What determines whether a ticket request is approved or denied? |
| A. | Ticket approvals are determined based on client availability and recent ticket allotment to ensure fair distribution of tickets. |
| Q. | What if I want to request more tickets than the maximum number allocated? |
| A. | If you have a reason that will require more than the maximum number allocated, email Angie Trujillo or call 416-925-8981. |
| Q. | How do I get my tickets once I have received notice that they have been allocated to me? |
| A. | You will be notified on how to pick up your tickets when you receive an email confirmation letting you know that your ticket request has been approved. |
| Q. | What if I cannot use the tickets after they have already been assigned to me? |
| A. | If you cannot use your assigned tickets please email Angie Trujillo a.s.a.p. or call 416-925-8981. |
| Q. | How can I donate tickets to BBBST? |
| A. | If you have tickets that you would like to donate, email Angie Trujillo or call 416-925-8981. Tax receipts will be issued accordingly. |

